Guest Dashboard

Your go-to vacation guide

 

Welcome to the Jellystone Park™ Guest Dashboard! Here, you’ll have access to all the information you need to have the best vacation ever. We hope your stay at our Camp-Resort exceeds expectations. If you have any concerns during your stay, please visit us at the Registration Station or stop one of our staff members—we would love the opportunity to address them promptly to ensure your experience is nothing short of amazing.

CHECK-IN REMINDER

Campsite check-in/check-out times are 3PM/1PM

Cabin check-in/check-out times are 4PM/11AM

Please help us practice social distancing during the check-in process by paying your balance and electronically signing your terms and conditions prior to arrival. You may do so by locating your confirmation email “Your Campspot Reservation Confirmation” > click “hyperlink” > Accept Terms & Conditions


COVID-19

We have made some modifications to our operation in order to keep campers safe and maintain social distance – for information on how COVID-19 is affecting Jellystone Park™, click here.


Hours of Operation

Want to see what time mini golf closes? How about when you can do a little shopping at the Ranger Station? View all of our hours for attractions and facilities here!

Hours listed are for fall non-peak season, November 1 – 30, 2021:

  • Registration Station
    SUN – THURS: 9AM – 5PM, FRI: 9AM – 9PM, SAT: 9AM – 6PM
  • Ranger Station
    FRI: 3PM – 9PM, SAT: 9AM – 7PM, SUN: 9AM – 3PM, MON-THURS: CLOSED
  • Scouts’ Table & Coffee Bar

    WED – FRI: 11AM – 7PM, Brunch SAT & SUN: 9AM – 3PM, MON & TUES: CLOSED (Closed Thanksgiving Day, 11/25)
  • Creekside Café

    FRI: 3PM – 9PM, SAT: 11AM – 9PM *The grill closes 1 hour prior to closing time. SUN – THURS: CLOSED
  • Blue Ridge Tavern

    CLOSED FOR THE SEASON
  • 💦  Water Playground 💦

    CLOSED FOR THE SEASON
  • 💦  Ranger Smith™ Pool & Warming Tubs 💦

    CLOSED FOR THE SEASON
  • Tram
    FRI: 3PM – 8PM (25 minute wait time between rides), SAT: 10AM – 8PM (12 minute wait time between rides)

See route here

  • Mini Golf
    SUN – THURS: 9AM – 5PM, FRI & SAT: 9AM – 9PM
  • Gem Mining
    SUN – THURS: 9AM – 5PM, FRI & SAT: 9AM – 9PM
  • Lake Water Rentals
    SUN – FRI: Upon Request, SAT: 10AM – 6PM
  • Lake Zipline
    CLOSED FOR THE SEASON
  • Lazer Tag
    FRI: 7:30PM, 8:15PM, 9PM & SAT: 1PM, 2PM, 3PM, 7:30PM, 8:15PM, 9PM
    Advance sign-ups required! Sign up at any of these locations at the park: Ranger Station, Lakeside Pavilion, and Arts & Crafts Building
  • Fishing
    DAILY: DAWN – DUSK
  • Bark Park
    DAILY: DAWN – DUSK
  • Playgrounds
    DAILY: DAWN – DUSK
  • Jumping Pillow & Pad
    DAILY: 9AM – DUSK
  • Sports Courts
    DAILY: DAWN – DUSK

Hours listed are for winter non-peak season, December 1, 2021 – March 31, 2022:

  • Registration Station
    SAT & SUN: 11AM – 5PM, MON – FRI: 9AM – 5PM
  • Ranger Station
    SAT: 3PM – 9PM, SUN – FRI: CLOSED (January 8 – March 31, SAT: 10AM – 2PM)
  • Scouts’ Table & Coffee Bar

    WED – FRI: 11AM – 7PM, Brunch SAT & SUN: 9AM – 3PM, MON & TUES: CLOSED
  • Mini Golf
    Upon Request

  • Lake Water Rentals
    Upon Request
  • Fishing
    DAILY: DAWN – DUSK
  • Bark Park
    DAILY: DAWN – DUSK
  • Playgrounds
    DAILY: DAWN – DUSK
  • Jumping Pillow & Pad
    Upon Request
  • Sports Courts
    DAILY: DAWN – DUSK

*The following attractions and facilities are closed until spring: Water Zone (playground & swimming pool), gem mining, tram rides, Lazer Tag, Creekside Café, Blue Ridge Tavern, and water zipline. 


Events & Daily Activities


On-Site Dining

We have tons of on-site dining options to choose from during your stay! At Scouts’ Table, enjoy camp-inspired food in a beautiful lodge setting with views of the surrounding lake and mountains. An homage to the history of its location – a Girl Scout camp long ago – the menu features campfire favorites and a celebration of traditional southern cooking.

At the Creekside Café, enjoy a variety of menu items like burgers, fries, chicken tenders, and delicious frozen treats like ice cream and Icees!

Thirsty? The Blue Ridge Tavern offers beer, cocktails, and wine!

View the menus here.

*Hours are limited during non-peak season. Check out our Hours of Operation section for more information.


Guidelines & Availability for Attractions/Facilities

As a healthy guest, please follow these general guidelines:

  • Wash your hands with soap and water or alcohol-based hand sanitizer frequently.
  • Practice social distancing by maintaining at least 6 feet distance from others outside of your group.

See other current specific COVID-19 guidelines here.

Camp-Resort Map

Check out our map so you can get to and from all of our awesome amenities! Print at home, here!

Tram Map

Catch a ride on our tram to all of our awesome attractions! Print at home, here!

TV Guide

Time to get cozy with your favorite shows!

Add-On Instructions

Need a little help with your amenity? Here are some instructions! If you need additional assistance, feel free to give us a call or stop by the Registration Station!

Golf Carts

  1. Make sure the brake is locked before putting the key in.
  2. Turn the key to the “F” (forward) position. The “R” (reverse) position is to go backwards and will make a loud beeping noise. You will not hear the golf carts engine come on as most golf carts are quiet.
  3. Slowly press down on the accelerator. It is important to press the accelerator slowly because golf carts start out at their full acceleration. After slowly pressing on the accelerator you will hear the break release and then you can gradually increase your speed.
  4. Drive with caution and remember that our max speed is 5MPH.
  5. To stop the golf cart, gradually press down on the brake until you hear it lock in place. It is critical that the brake is locked in place otherwise the golf cart will not remain parked.
  6. Take the key out when you are not operating the golf cart.
  7. Golf carts should be charged each day. Simply plug the charger into an electrical outlet.
  8. Some golf carts also require a second cord to be plugged into the charger and then into the cart charging port.

Hot Tubs

  1. Hot tubs will be delivered empty and filled on location by our staff by 7pm. Hot tubs will be emptied and picked up at or after 11am, unless the guest has already checked out.
  2. Hot tubs will only heat up approximately 1 degree per hour. When heating, the indicator light on the settings cluster will be illuminated. The jets and the heater will not run at the same time. Adding water from the hydrant will cool the hot tub down so guests should not splash water out or overflow the hot tub with too many people.
  3. Please keep the hot tub covered when not in use to help it to maintain its set temperature and to keep it clean.
  4. Guests should rinse off before using the hot tub and only wear a swim suit.
  5. Hot tubs have a maximum temperature of 104 degrees and should not be used by people with open sores, high blood pressure, diabetes, or other concerning medical risks without consulting their doctor first. Children and women who are pregnant should not use the hot tub.

Important Information Regarding Your Stay

  • Quiet hours:  11PM-8AM daily
  • Check-out is by 11AM for cabins and 1PM for campsites.
  • While at the park, make sure that a car tag is visibly displayed in all vehicles.
  • Wristbands must be worn during your stay.
  • Day Camp Passes are not available.
  • Visitors are not allowed at your site.
  • Place your bagged trash at the front of your site between 8AM and dusk and our Rangers will pick it up for you.
  • Firewood is available at the Registration Station and Ranger Station.
  • Ice is available at the Ranger Station.
  • We do not accept cash at the Lakeside Shack. We accept credit cards or guests can charge the payment to their site.
  • At the end of your stay our housekeeping staff will clean your cabin and prepare it for our next guest. You can help us by washing your dishes, putting any items moved back in their original location and bagging your trash and setting it outside. Guests will be charged $75-$250 if the cabin is excessively dirty and requires extra cleaning.
  • Help us conserve energy by turning off both outside and inside lights when they are not needed. When using AC/heating in the cabins, please close doors and windows.
  • fire ring has been provided so you can enjoy a campfire. Help us keep the Camp-Resort clean and protect the environment by not moving your fire ring. You will be charge $25 if the fire ring is moved.
  • The furniture inside the cabins has been designed for indoor use. We ask that you do not take the furniture outdoors—this includes moving the wood rocking chairs from the deck or porch.
  • In order to provide a healthy environment for all our guests, we prohibit smoking inside and within 50 ft. from all cabins and public buildings. Guests will be charged an additional $250 cleaning fee if it is discovered that someone has been smoking in a cabin.
  • Each cabin has been equipped with items to make your stay more enjoyable. We ask that you care for these items and leave them in the cabin when you depart. Guests will be charged for items that are damaged or removed. For information on the cost of items, please give us a call or stop by the Registration Station.
  • We welcome furry friends in the cabins that have been designated “pet-friendly.” For the health of other guests, we prohibit pets in all other cabins. Guests may be charged an extensive cleaning fee if it is discovered a pet has been in a cabin that is not furry friend approved.

Contact & Local Health Care Providers

Have a question or concern during your stay? Stop by the Registration Station. In the case of life threatening emergencies, dial 911. *Please notify the Camp-Resort staff if you call 911 so we can assist in getting emergency personnel to the correct location in the park.

  • Registration Station: (828) 417-0086
  • Park After Hours/Emergency Line:(828) 417-0086 EXT. 3

Local Health Care Providers:

  • Urgent Care
    Carolinas
    HealthCare System
    181 Daniel Road, Forest City (27 mins.)
    (828) 287-9504
  • Hospital
    Rutherford Regional
    288 South Ridgecrest Street, Rutherfordton (29 mins.)
    (828) 286-5000
  • Pharmacy
    CVS Pharmacy
    111 South Main Street, Rutherfordton (29 mins.)
    (828) 287-4227
  • Dentist
    Forest City Family Dentistry
    621 South Broadway Street, Forest City (24 mins.)
    (828) 248-9100
  • Eye Care
    Morganton Eye Physicians PA – Forest City Eye Clinic
    640 Oak Street, Forest City (25 mins.)
    (828) 245-5550

BOOK A FUTURE STAY
Having a great time and want to start planning your next vacation to our Camp-Resort? Head over to our Ways to Stay section to check out our variety of cabins and campsites! When you’ve found the perfect one, simply click “Book Now”!
RULES & POLICIES
Looking for more information on our rules & policies? Check out our cabin rules here and our campsite rules here. 

THE LATEST FROM THE BLOG

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We are very thankful for our campers, today and always. We hope you all have a safe and wonderful holiday. 🦃⁠

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#thankful #givingthanks #turkeyday #givethanks #familytime #camping #campers #jellystonepark #jellystonegoldenvalley #northcarolina
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Cyber Monday came early! Book a future stay to Jellystone Park™ and receive 500 EXTRA Club Yogi™ Rewards points when you use code CYBER2021! 🎁 🎁Not a member yet? It’s easy and free to sign up! Click the link in our bio to get started. ⁠


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#weekendgetaway #fall #winterretreat #familyvacation #familytradition #familytime #jellystonepark #jellystonegoldenvalley #northcarolina
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#halloween #halloweenfun #halloweenweekend #costumes #halloweencostume #hauntedtrail #fallcrafts #halloweendecoratings #contests #pumpkinpatch #pumpkincarving #familyfun #jellystonepark #jellystonegoldenvalley #northcarolina
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Eek! There are only 2 Halloween Weekends left! Don’t miss out on all the fun - book today via the link in our bio.

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Take advantage of lower rates and our sweet deals by booking your fall or winter getaway today! Those vacation days aren’t going to use themselves! ⁠

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🍁Extend the Fun: Add a night for $25 or 50% off
🍁5-Night Deal: 25% off
🍁7-Night Deal: 25% off

Ready to throw on your boots and hit the road? Get the promo codes via the link in our bio to secure your spot.

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🧡You deserve it

Check cabin & campsite availability via the link in our bio.

#longweekend #columbusday #holidayweekend #weekend #weekendvibes #weekendgetaway #familyfun #vacation #jellystonepark #jellystonegoldenvalley #northcarolina
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Don't miss out - this deal ends Monday! Link in bio to book.⁠


#blackfriday #blackfridaysale #blackfridaydeals #cybermondaysale #cybermondaydeals #blackfridaydeal #sale #cyberweek #holidaysale #cybermondaysales #deals #cybersale #cybermondaydeal #cyberweekend #holidayshopping #christmasshopping #jellystonepark #jellystonegoldenvalley #northcarolina
...

We are very thankful for our campers, today and always. We hope you all have a safe and wonderful holiday. 🦃⁠

📷@marianna_guzic⁠

#thankful #givingthanks #turkeyday #givethanks #familytime #camping #campers #jellystonepark #jellystonegoldenvalley #northcarolina
...

Cyber Monday came early! Book a future stay to Jellystone Park™ and receive 500 EXTRA Club Yogi™ Rewards points when you use code CYBER2021! 🎁 🎁Not a member yet? It’s easy and free to sign up! Click the link in our bio to get started. ⁠


#cybermonday #cybermondaysale #cybermondaydeals #sale #savings #discount #deals #jellystonepark #jellystonegoldenvalley #northcarolina
...

Happy #nationaltakeahikeday! Where are you exploring today?

#getoutdoors #explore #hiking #takeahike #adventuretime #freshair #thegreatoutdoors #letsgo #jellystonepark
#jellystonegoldenvalley #northcarolina
...

Today is Veterans Day! To the veterans in our Jellystone Park™ community and in all of our lives, a hearty thank you for your service to our country! 🇺🇸

#veteransday #veterans #thankyou #thankyouforyourservice #usa #america #jellystonepark #jellystonegoldenvalley #northcarolina
...

Exciting news! We were awarded ‘2021 Camp-Resort of the Year (Southern Region)’ at the Jellystone Park™ Awards! We were also awarded the Customer Service and Pinnacle awards. We could not have done it without all of our amazing campers and spectacular staff - so these awards are for you! Thank you!

#awardwinning #camp #resort #awards #toprated #blessed #1 #bestofthebest #thankyou #familyvacations #jellystonepark #jellystonegoldenvalley #northcarolina
...

Disconnect and get outdoors at Golden Valley this fall or winter. Enjoy the fresh mountain air, holiday themed events, and cozy campfires.

Check rates & availability via the link in our bio.

📷@kimbo24312

#weekendgetaway #fall #winterretreat #familyvacation #familytradition #familytime #jellystonepark #jellystonegoldenvalley #northcarolina
...

Walking into our last Halloween Weekend like…

If you need some last minute Halloween plans, we still have a few spots left! Don’t miss out on making this the BEST Halloween yet! Call us to book: (828) 417-0086

#halloween #halloweenfun #halloweenweekend #costumes #halloweencostume #hauntedtrail #fallcrafts #halloweendecoratings #contests #pumpkinpatch #pumpkincarving #familyfun #jellystonepark #jellystonegoldenvalley #northcarolina
...

Don’t miss out on experiencing Halloween at Jellystone Park™ - it may haunt you forever! 👻

RV sites are sold out but we have cabins and tent sites left. Book today! Link in bio.

#halloween #halloweenfun #costumecontest #hauntedtrail #pumpkinpatch #pumpkincarving #fallcrafts #weekendfun #weekendgetaway #jellystonepark #jellystonegoldenvalley #northcarolina
...

Eek! There are only 2 Halloween Weekends left! Don’t miss out on all the fun - book today via the link in our bio.

#halloween #halloweenfun #fallfun #fallweekends #weekendfun #weekendvibes #familytime #costumes #trickortreating #hauntedtrail #fallcrafts #halloweendecorations #jellystonepark #jellystonegoldenvalley #northcarolina
...

Take advantage of lower rates and our sweet deals by booking your fall or winter getaway today! Those vacation days aren’t going to use themselves! ⁠

🍁4th Night Bonus: Buy 3 nights, get 1 free
🍁Extend the Fun: Add a night for $25 or 50% off
🍁5-Night Deal: 25% off
🍁7-Night Deal: 25% off

Ready to throw on your boots and hit the road? Get the promo codes via the link in our bio to secure your spot.

#deals #dealsdealsdeals #vacationpackage #specialoffer #dealoftheday #savings #morefunforless #fall #fallgetaway #fallfun #jellystonepark #jellystonegoldenvalley #northcarolina #visitnc
...

Need plans this weekend? Here are 6 reasons why you should spend your long 3-day weekend with us:

🔥Cozy campfires
🧛Costume & site decorating contests
🍬Trick-or-treating
👻Haunted trail
💦Warm weather = Water Zone fun
🧡You deserve it

Check cabin & campsite availability via the link in our bio.

#longweekend #columbusday #holidayweekend #weekend #weekendvibes #weekendgetaway #familyfun #vacation #jellystonepark #jellystonegoldenvalley #northcarolina
...