HOW FAR IN ADVANCE SHOULD I MAKE MY RESERVATION?
We recommend booking at least 6 months in advance of desired arrival date, as our Camp-Resort will fill up quickly!
When are your office hours?
Our office hours vary depending on the season. During Prime Season, our office hours are:
Sunday – Wednesday: 8AM – 8PM
Thursday – Friday: 8AM – 10PM
Saturday: 8AM – 9PM
*Hours are subject to change.
How do I reserve my stay?
You can book your stay on our website by clicking “Book Now” or “Check Rates” throughout the site or give us a call at (828) 417-0086!
CAN I TOUR THE PARK?
We are happy to show off the park but it’s a little dusty right now as we work to create our new Jellystone Park™! Please call us to check tour availability.
WILL YOU OFFER Permanent or SEASONAL SITES?
We do not offer permanent or seasonal sites but some of our sister campgrounds do! You can learn all about our other parks here: www.northgateresorts.com
WILL YOU HAVE RV SITES?
Yes! Premium RV and Tent Sites will be available for our 2019 camping season! You can book your stay now, here.
CAN I HAVE A WEDDING OR PRIVATE EVENT AT JELLYSTONE PARK™ GOLDEN VALLEY?
Yes! We have the accommodations, unique event space, and spectacular scenery to make your special event even more memorable. Learn more here.
What are your Prime and Shoulder Season dates and does that impact the activities schedules?
Our Camp-Resort dates and availability of activities vary throughout the season and are as follows:
Shoulder (Pools Open): May 24 – June 14 & September 4 – September 16 (Weekend Activities Only)
Prime Season: June 15 – September 3 (Daily Activities)
Shoulder (Pools Close Nov 4.): September 17 – April 2020 (Limited Activities)
*Check daily schedules for all dates. Dates vary with pools and Water Zone.
WILL MY RESERVATION GUARANTEE A SPECIFIC CAMPSITE OR CABIN ASSIGNMENT?
We do offer you the opportunity to guarantee your favorite cabin or campsite location by paying our applicable lock-in fee. If you opt out of the lock-in fee, you are guaranteed your selected site or cabin type, but not the specific unit number. If you are booking an RV site, new park model cabin, or tent site for 2019, lock-in fees will not apply.
DO YOU OFFER EARLY CHECK-IN OR LATE CHECK-OUT?
Yes we do, however, early check-in and late check-out are based on availability and fees to do so are required. Arriving early does not guarantee that your cabin/campsite will be ready at that time. Late departure does not guarantee that you will be able to stay at the cabin/campsite until departing from the park. Early arrival/late departure only guarantees extended access to the Camp-Resort and Camp-Resort amenities.
DO YOU OFFER ANY DISCOUNTS?
We do! We offer great deals all season long! You can also follow us on Facebook to stay up-to-date on any seasonal deals and specials we’re offering. We do not accept AAA, Good Sams Club or any others.
Are you an active or retired service man or woman? To thank you for your service, we offer a military discount of 10% off any weekday (Sunday-Thursday) stay with code YOGITHANKSYOU.
- A valid ID must be presented at check-in to receive the discount.
- Excludes Holidays (Memorial Day, Labor Day, & Columbus Day)
- May not be combined with other offers
When is the cheapest time to book?
Visit us in the Spring or Fall and enjoy reduced rates! Please keep in mind, activities are limited to weekends only during these times. Enjoy reduced rates during the week (Sunday – Thursday), all season long!
WHAT FORMS OF PAYMENT ARE ACCEPTED FOR MY RESERVATION?
We gladly accept Visa, Mastercard, Discover, and American Express.
CAN I BRING MY PET WITH ME?
Yes! Pets are allowed at our campsites, but not at our playground, restrooms, or other buildings. There is a two pet max for campsites. Select cabins are pet-friendly for a nightly fee. One pet is $11/night (maximum of $44) and two pets are $16/night (maximum of $64). Guests or visitors may not bring pets with them. If they arrive with a pet, they may not be permitted to enter the Camp-Resort. Pet owners must keep their pet leashed at all times and are responsible for noise control and clean up. We reserve the right to remove hostile or disruptive pets from the park. You can view our pet waiver here.
DO YOU HAVE QUIET HOURS?
We do! Quiet hours are from 10pm to 8am Sunday through Thursday and 11pm to 7am Friday and Saturday. Any guest under 18 years of age must be at their site or cabin during these hours, unless accompanied by an adult.
ARE ALCOHOLIC BEVERAGES ALLOWED?
They are, but the beverage must be held in an unmarked container or koozie. This is a family Camp-Resort, so please be considerate of others and refrain from loud and unseemly language.
WHERE DO I GET FIREWOOD?
We have firewood available for purchase at our Camp Store or Ranger Station. Campers are not allowed to bring their own firewood due to regulations from the NC Department of Agriculture. To preserve the beauty of our wooded Camp-Resort, please do not cut down or damage trees in any way.
WHAT IS THE SPEED LIMIT?
Because the Camp-Resort is full of active families with children, the speed limit throughout the Camp-Resort is 5MPH and is strongly enforced for your safety. We realize that this is ridiculous. If you do not feel that you are driving ridiculously slow, then you are driving too fast.
CAN I BRING MY OWN GOLF CART, MOTORIZED SCOOTER, OR ATV TO THE CAMP-RESORT?
For safety and liability reasons, guests are not permitted to bring any personal motorized vehicles, such as golf carts, into Jellystone Park™. While we do not like to be the fun police, guests found in violation of this policy may be asked to leave without refund. For your convenience, we do offer golf cart rentals that allow accessing our Camp-Resort easy…and fun!
CAN I SMOKE AT THE PARK?
Since we are a family Camp-Resort, smoking, including vaping, of any kind is not permitted in common and indoor areas, including but not limited to the pool area, playgrounds, pavilions and all buildings. Smoking is not permitted within 50ft. of any building entrance. Smoking is not permitted inside cabins or on cabin porches, but is permitted outside at cabin sites. Smoking is permitted at campsites, but must be confined to your designated site. Smoking of any substances besides tobacco and vaporizers will not be tolerated. Management reserves the right to fine violators of this policy.
Do you have Wi-Fi?
We do, but the signal strength varies throughout the Camp-Resort. It’s best near the Lodge, Camp Store, and Lakeside Pavilion. We think this is the perfect time to disconnect and enjoy the great outdoors!
WHERE CAN I FIND INFORMATION ABOUT THEMED ACTIVITIES AT THE PARK?
Good question! We have a jam-packed calendar of themed weeks and weekends throughout the season. You can find a list of our upcoming themes HERE.