Though we are very excited to welcome you to our Camp-Resort to enjoy the great outdoors, we ask that you follow the below guidelines in place by the Governor of North Carolina. Please do your part to help keep everyone (you and your family, fellow campers, our beloved Bears, and our staff) safe.
- Masks are required in all buildings and when guests are within 6ft of another person who is not part of their reservation (both inside and outside).
- Guests do not need to wear masks when at their cabins or campsites as long as only the people in their reservation are on the site.
- Masks do not need to be worn while in the water at the pool (hazard if the mask gets wet), but are required when on the pool deck and within 6ft of others. When seated in chairs and more than 6ft away from others who aren’t in their reservation the mask can be removed.
- Masks do not need to be worn while at the sports courts or boating.
- Masks are required during Lazer Tag as maintaining social distance the whole time is difficult to monitor.
- Masks are required if you want to get on the “Hey Hey” Wagon for a ride or general transportation.
- Practice social distancing by keeping a distance of 6-feet from anyone not in your group.
- Wash your hands often and use hand sanitizer dispensers located throughout the Camp-Resort.
- Forget something? We have supplies available for purchase at our Ranger Station such as masks, hand sanitizer, bandanas, and much more!
We have implemented several initiatives throughout our Camp-Resort to ensure the safety of our campers and our staff.
- The following activities are closed: playgrounds and arcade games. As soon as local guidance permits opening, we will do so!
- Max 10 people per site.
- Day camp passes are not available.
- Visitors are not allowed at your site. Your site temporarily belongs to the names on your registration papers.
- Fun Passes, Bear Visits, & Tuck-ins are not available.
- We have added additional signage throughout our Camp-Resort to remind everyone about social distancing, good hygiene practices, and other guidelines that are in place.
- We are utilizing the Jellystone Park™ app to send reminders reinforcing social distancing and other measures that can be taken to ensure a safe experience.
- Sanitizer stations are located throughout the Camp-Resort.
- Express check-out process is automatic for all guests to minimize contact.
- Cash-free methods of payment are available and encouraged.
- We are using disinfectant throughout the Camp-Resort when cleaning and sanitizing.
- Masks or shields are mandatory for all associates when interacting with guests or in buildings.
- Staff have been trained on specific COVID-19 procedures based on OSHA and CDC guidelines.
- Water Zone & Swimming Pool:
- The CDC states, “There is no evidence that COVID-19 can spread to people through the water used in pools, hot tubs, or water playgrounds. Proper operation and disinfection of pools, hot tubs, and water playgrounds should kill the virus that causes COVID-19. Limit close contact with people outside your home in public spaces, both in and out of the water.”
- All campers must shower prior to using the swimming pool and water amenities.
- Social distancing must be practiced. Our staff monitor these areas to ensure campers are keeping themselves and others safe.
- EPA approved chemicals are used and safety protocols meet or exceed industry standards.
- Chairs, loungers, tables, and cabanas are sanitized frequently.
- Some of the chairs and loungers may be removed to aid in physical distancing.
- For a full list of what we’re doing to keep you safe while at the pool, click here.
- Activities
- We’re adding new and exciting social distancing activities to our line-up of offerings.
- We’re modifying your favorite activities to make them safe for everyone to enjoy.
- We’re utilizing campersAPP to communicate event updates.
To make sure you’re staying safe while enjoying some delicious food at the Creekside Café, we have enhanced our cleaning procedures. Here’s what we’re doing:
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- Restaurant occupancy is dictated by local governance, so we have take-out available!
- Single use condiments are utilized whenever possible.
- Cleaning of high touch surfaces frequently (doors, ordering windows/counters, etc.)
- Following all proper food handling procedures.
- Offering cash-free methods of payment.
Glamping is a great way to enjoy a vacation but with all the comforts of home! View what we’re doing to ensure a safe getaway at your cabin or lodge here.
