Cabin
Rules & Policies

Please pardon our dust! Due to heavy seasonal rain and COVID-19 delays, there is still construction going on in select areas of the Camp-Resort. Please note that this construction has not impacted our attractions & facilities. For any questions or concerns, please contact us. For any questions or concerns, please email info@campgoldenvalley.com We look forward to welcoming everyone!

 

General Rules/Policies

Open: Year-Round
Peak Season: June 11 – August 14 (Daily Activities)

Non-Peak Season (Water Zone Closed): January 1 – April 29 & November 1 – December 31
Non-Peak Season (Water Zone Open—Weekends Only): April 30 – June 10 & August 16 – October 31

*Swimming pool is open daily from April 30 – October 31, 2021. Themed events are March 26 – December 31. All attractions and themed events are subject to change at any time and have limited availability outside of peak season. 
  • Specific campsites or cabins may be requested, but are not guaranteed. We do offer you the opportunity to guarantee your favorite campsite or cabin by paying our applicable locking fee. If you opt out of the locking fee, you are guaranteed your selected site or cabin type, but NOT the specific unit number.
  • We have adopted dynamic rates which fluctuate based on occupancy similar to the hotel and airline industry. With that being said, rates vary based upon availability and are subject to change with each search.
  • 1 camping unit and 2 cars per site; extra vehicles $5, not including day guest vehicles that must park in overflow lot.
  • Must be 21 or older to rent campsite or cabin.
  • Wristbands issued upon check-in must be worn at all times to identify you as a registered guest. These wristbands also serve as your ticket to fun! They grant you access and use of the parks attractions, events, and facilities. You may be turned away from an attraction or event if a wristband is not present.
  • The following flags are allowed to be displayed at your site and throughout the campground, American, Canadian, Military, including Air Force, Army, Marine Corps, Navy, Coast Guard, POW, MIA, and veterans, sports and decorative flags such as holiday, seasonal or garden.
  • Please no bicycle riding after dark; helmets recommended.
  • Campers may arrive on a motorcycle, but are not permitted to ride the vehicle around the Camp-Resort.
  • Sorry, we cannot accept reservations that include a Saturday arrival or departure, unless made within 1 week of booking.
  • Bookings made during Memorial Day Weekend, Labor Day Weekend, or Columbus Day Weekend with a Sunday departure date will not be accepted, unless made within 1 week of booking.
  • 3-night minimum stay required during Memorial Day, 4th of July (6/26 – 7/4), Labor Day, Columbus Day weekends.
  • Quiet hours: Sunday – Thursday, 10PM-8AM and Friday – Saturday, 11PM-8AM.
  • Pets are only allowed at pet-friendly cabins, so please request at time of booking. For 1 pet, there is a flat fee of $40. For 2 pets, there is a flat fee of $60. Pet owners are required to bring a crate(s) for their pets and are responsible for pet clean-up and noise control. For the safety of our guests, pets must be up to date on vaccinations. We reserve the right to remove hostile and disruptive pets from the park. You can view our Pet Waiver here.
Cabin Rules & Policies
  • Check-in time is 4PM. We do have an early access option beginning at 11AM, but it is based on availability (must call ahead) and involves a fee based on the time of check-in.

We are not accepting any early arrivals at this time. We hope to offering this perk again in the future. Please plan your travel accordingly.

  • Check-out time is 11AM. Extended access is available for $10 during non-peak season and $25 during peak season to stay in the park until 6PM, subject to availability.

Extended access (after check-out time) does not guarantee guest will be able to stay on site until departing from the park. Extended access only guarantees access to the Camp-Resort and Camp-Resort attractions, which requires parking in overflow. Access is based on availability.

  • Unless otherwise noted, rates based on 4 people (2 years old and older). View additional persons/visitors fees here.
  • Tents are not allowed at cabins, cottages, glamping experiences, or group lodges.
  • Cabin types with a 2-night minimum stay (if booked 8-358 days in advance) for peak season and require no minimum stay during non-peak season: Treetop Cabins, Lake View Glamping Tents, Laurel Cove Bungalow, Laurel Cove Cottages, Cherry Mountain Cabin, River Birch Retreat, Hickory Forest Cabins, Sycamore Loft Cabins, Lisenberry Loft Cabins, Blue Ridge Bungalows, and Carolina Silver Bell Cabins.
  • Cabin types with a 3-night minimum stay (if booked 8-358 days in advance) and 2-night minimum stay (if booked 0-7 days in advance) for peak season and a 2-night minimum stay (if booked 0-358 days in advance) for non-peak season: Sassafras Ridge Lodge, Rippling Waters Lodge, Richland Mountain Retreat, Laurel Cove Lodge, and Luckadoo Lodge.
  • Our cabins are non-smoking. An excessive cleaning fee will be assessed if policy is violated.
Cancellation Policy
  • We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date:
3+ WEEKS2+ WEEKSLESS THAN 2 WEEKS
Refund minus $25 cancellation fee OR full refund issued in camp credit50% of reservation issued in camp credit and 50% of reservation forfeitedFull reservation forfeited
  • For the Sassafras Ridge Lodge, Rippling Waters Lodge, Richland Mountain Retreat, and Luckadoo Lodge, the cancellation policy is as follows: +5 weeks, $50 non refundable cancellation fee OR full refund issued in camp credit; +4 weeks, 50% issued in camp credit and 50% forfeited; -4 weeks, full reservation forfeited.
Change Policy
  • Changes to reservation arrival or departure dates made outside of the respective cancellation window (3-5+ weeks) will result in a one-time courtesy change and every change made thereafter will be charged a $15 service fee.
  • Changes made to decrease occupancy or pets resulting in a credit owed will result in the issuance of a Camp Credit. Camp Credit will remain active on the User Account and will expire one year from issuance.
  • Reservation arrival or departure dates may not be changed inside the cancellation window.
Payment Policy
  • Payment is due in full at time of booking.
  • We gladly accept Visa, Mastercard, Discover, and American Express.
  • Are you struggling to pay in full? Give us a call to see how we can work with you.
No Shows
  • Reservations will be held until check-out time on the day following your scheduled arrival. No shows will result in full forfeiture of funds.

* All rates, specials, policies, and terms & conditions are subject to change at any time without notice.

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